Is conflict getting in the way of your workplace success?
Having strong conflict resolution skills can allow you to better manage difficult conversations, discuss tough topics, build stronger relationships, resolve disagreements more effectively, and better manage stress.
Through KerrHill’s Handling Conflict program, participants will learn how to overcome personal roadblocks by understanding their own conflict management skills along with identifying and managing those of others.
Participants will also learn how to assess conflict situations objectively and strategically so they can maneuver through conflict more easily and immediately for long term conflict management success.
Conflict costs employers $359 billion in paid hours every year, according to one study. That equates to about 2.8 hours per week that U.S. employees spend dealing with workplace conflict.
4 Ways Our Program Improves Conflict Management Skills
- Helps you understand your personal strengths and weaknesses in five areas of conflict
- Teaches you how to asses conflict situations more objectively
- Allows you to strategically maneuver conflict in the moment
- Allows you to identify another person’s conflict style so that you can adjust and manage it
See what our clients are saying
Cindy
"The handling conflict workshop was great. The TKI report helped me understand my conflict mode preferences on a deeper level which helped me adjust to workplace situations more effectively.”
Vicky
“Understanding my conflict modes and those of others really helped me learn how to manage conflict more effectively. Now I feel much more equipped to take on conflict situations.”
Pradeep
“Not knowing how to handle conflict well really kept me from progressing with my team. Now I feel like I have the tools I need to move forward with more ease.”
Key Points and Takeaways from KerrHill’s Conflict Management Workshop
- Review successful and unsuccessful conflict situations
- Explore common workplace conflicts
- Review your conflict preferences in a personalized conflict assessment report
- Learn and understand the Thomas Kilmann Instrument (TKI) Five Modes of Conflict Sample Report
- Learn to identify other people’s conflict modes
- Assess conflict situations and apply proper modes to manage that situation
- Understand personal barriers to change
- Build new strategies for handling conflict situations
If managing or resolving conflict is something you are challenged with, or your conflict management skills need sharpening, then KerrHill’s conflict management program is the right program for you.
The Impact of Mismanaged Conflict
Handling Conflict Workshop Overview
- Designed for: Professionals seeking to improve their conflict management skills
- Format: Available in-person or virtually
- Length: 4 or 6 hour workshop
- Location: Onsite at client location or at an offsite meeting facility
- Cost: $695 per person
- Group size: 6-20 people
- Workshop includes: All course materials and a personalized Five Modes of Conflict
Assessment report to help participants understand their conflict preferences. - Click here to view the program PDF